Resources for Canadian dental insurance AR

Practical guides for office managers and billing leads — written for the problems you search for before you know automation exists.

Accounts receivable

Why dental insurance claims sit unpaid for 30–90 days

The follow-up gap between submission and payment — and what it costs your front desk in hold time.

Carriers

Follow-up by carrier: Sun Life, Canada Life, Manulife & more

IVR paths, typical wait windows, and when to escalate for the six major Canadian dental payers.

CDCP

CDCP claims: reconsideration, fee grid, pre-authorization

How the Canadian Dental Care Plan differs from private carriers — and where claims stall.